What is Easynews?
Easynews is a premium Usenet service and VPN provider and has been in business since 1995. Our NNTP and Web-based services offer some of the best retention, completion and speeds in the industry. We are confident that you will find Easynews to be one of the best and most useful Internet services available anywhere.
For more information on Usenet please see:
What do I get from Easynews with my monthly subscription?
Easynews offers 5 separate service tiers:
Each web based account tier allows for rollover gigs. Rollover gigs are unused gigs that are rolled into the next billing cycle. There is an upper cap on how many gigs an account can have available. Please see the table below for a full breakdown of cost, gigs, retention, loyalty and maximum gigs available information for each tier. Bonus gigs require continuous signup.
|Tier||Cost||Gigs||Web Retention||Loyalty Gigs||Max Gigs|
|BigGig||$29.94||150 GB / cycle*||2193 Days||12 bonus GB / yr||3750 GB|
|Plus||$14.97||40 GB / cycle*||525 Days||2 bonus GB / yr||1000 GB|
|Classic||$9.98||20 GB / cycle*||365 Days||1 bonus GB / yr||500 GB|
|Unlimited NNTP Only||$9.95||N/A||2607 Days NNTP Retention||N/A||N/A|
*Each billing cycle is 30 days.
What methods of payment does Easynews accept?
Easynews currently accepts:
Accounts signed up on-line via credit card are monthly recurring charges until cancelled by the customer. Easynews accepts the following credit cards:
Easynews also accepts payments via postal mail. We require that these payments be sent in the form or a cashier's check or money order. The address is:
Easynews Holdings Inc.
Dept AT 953031
Atlanta, GA 31192-3031
What is the difference between Easynews' NNTP and HTTP servers?
Our NNTP servers contain a full list of all our carried newsgroups – both discussion groups and alt groups. A user must use a newsreader to access files via the NNTP protocol.
The HTTP (web) server allows access to Usenet via a traditional web browser, such as Internet Explorer, Safari, Firefox and Chrome. The web server can be accessed by logging into http://www.easynews.com and proceeding to the Members Area.
How do I contact Easynews Support?
Support is available 24/7 365 days a year. You can contact Easynews Support at Easynews Support Center.
How do I retrieve my Easynews username and password?
If you have forgotten your username and/or password, please try to reset them using our Forgot Password page. Please note that to use this tool effectively, you must have an email address provided in your account profile that matches the email address you are inputting on the form.
If this method fails to work for you, please contact support.
Where can I find the Easynews Terms of Service (TOS)/Acceptable Use Policy (AUP)?
You can find the Easynews TOS/AUP on the following page:
Can I access Easynews from multiple computers?
Yes, you can. Logging in from multiple computers from the same domain has no effect on your Easynews account.
Can I share my Easynews account with a friend or family member?
What are some best password practices?
To help prevent your account being compromised, pick a password that is very hard to guess. Use letters, digits and special characters. Most importantly, use a password that is unique to Easynews. Do not use the same password on numerous websites! You may also want to scan your computer for any keylogging viruses or spyware that log and send usernames and passwords via email.
Can Mac users use Easynews?
Yes they can. There are several groups on our servers devoted to Mac users. Our site is compliant with Mac OS's and news clients.
*** Hogwasher users, make sure the XOVER option in your server settings is disabled. If you forget to disable it, you will encounter all sorts of strange behavior.
I keep getting prompted to re-enter my username and password over and over again. What is wrong?
Another possible cause is outdated cached information or cookies. This can happen if you've previously logged in with a different account or have changed your password. Clear your browser's cache, restart the browser, and try again.
If this is still happening you may be entering an incorrect username and password combination. If you want to verify you are using the correct information, please contact firstname.lastname@example.org and supply the last 8 digits of the credit card used on the account. We will verify the account and release the information to you.
Note: you will always be prompted to log-in when visiting https://account.easynews.com - this is intended for your security.
What is Unlimited NNTP?
Unlimited NNTP comes in 2 different forms. You can have a stand-alone NNTP only account or you can add Unlimited NNTP access to your account through the Add-Ons tab in your control panel. Your Easynews account can be accessed either through the web, HTTP, or through a Usenet browser or client, NNTP. If you have the Unlimited NNTP feature active on your account, no content you access through the NNTP protocol will count against your HTTP gigs. If you do not have the Unlimited NNTP feature active on your account, all content you access either through HTTP or NNTP will count against your gigs.
What is additional retention?
We first need to define what Usenet retention is. Retention refers to the length of time, after being posted, that articles will remain available on Easynews. Easynews' retention is divided by NNTP retention and web based retention. The Easynews NNTP retention is currently 2607 days. Our HTTP based retention is divided into tiers. Classic accounts get 365 days included, Plus accounts get 525 days included, and BigGig accounts get 2193 days included. If you are a Classic or Plus account member you also have the option to upgrade your available web based retention.
How do I contact Easynews Billing?
You can contact Easynews Support for billing issues via email at our contact us page.
Is my credit card secure with Easynews?
How does the PayPal signup process work?
The PayPal process works similar to the credit card process. When you join Easynews and choose to pay with the PayPal option you will be taken to the PayPal site where you log into your PayPal account. Once logged in you will be prompted to approve the monthly billing agreement. If you are eligible for the free trial you will not be charged at this time. Once the account billing cycle begins you will be charged for your account type on a monthly basis per the agreement. Should you decide to add additional gigs the appropriate fees will be charged to your PayPal account. If you decide to cancel your account or the billing agreement you will not be charged again, but you will no longer be able to access your Easynews account.
Why am I receiving multiple charges on my monthly statement from Easynews?
If you are receiving multiple charges from Easynews on your monthly statement, there are either multiple accounts opened for that credit card or additional gigs were purchased during the same billing cycle. If you want to inquire if you have multiple accounts, please contact support and provide the ast 4 digits of the credit card that is being charged, or the PayPal email address that is on file.
My credit card was declined when trying to sign-up, what do I do?
In most cases, a card was declined due a problem with the information you entered or due to a flag rejecting (certain) Internet transactions that your credit card provider has placed on your card. Double check all information you have filled out in the form to ensure it EXACTLY matches the information provided on your statements, such as the card's expiration date and security code.
If you reside outside of the United States, please attempt to use 00000 as your zip code if your card is declined using your normal postal code or if you don't have a postal code.
How do I purchase more gigs for Easynews?
You can only purchase additional gigs if you are over the gigs available limit for the current billing cycle and locked out of the Member's Area.
If you are over your gig limit for the current cycle, you can log into www.easynews.com and you will be notified that you have exceeded your gig limit for the current cycle. You then have the option to wait until the account rebills as scheduled or manually purchase more gigs now. There will be a button that appears to purchase additional gigs. Upon clicking this button, your credit card will be charged for the appropriate tier and you will receive 30 days of service and the proper amount of gigs.
Why does my rebill date keep changing by 2 days?
This will occur if we receive a bank decline on your credit card.
We attempt to charge your credit card a total of three times. These attempts will occur every two days, thus pushing back your account renewal date by two days. If on the third attempt the credit card is still declined, our system will cancel the account. Please contact your bank regarding the decline response on the credit card. You may have to update your credit card details to reflect your current information if a new card was received and you never updated this information in your account profile.
If a cancellation occurs and you want to continue using Easynews, please sign-up again and make sure that you use the same username and password so the account is reactivated.
How do I update my credit card information?
You can update your credit card information by going to our account edit page.
Note: You will need to enter ALL relevant credit card information on the form, even if you've simply received a newly issued card with an updated expiration date.
Today is my rebill date, why hasn't my account been reset?
The server has thousands of accounts that it has to process, which includes resetting the billing, cancellations, and gig counters. The system does this in a random order. You have two options to choose from:
What is the autobuy tool and what does it do?
Normally, if a user exceeds their gig limit, they are locked out of their account until the rebill date or until they manually purchase more gigs.
You can set your autobuy feature to purchase gigs automatically and avoid an account lockout scenario. You can edit your account settings by entering the number of times you would like your credit card to be automatically charged once you hit your gig limit in the Autobuy field.
The counter will count down from the number entered (1 - 10) each time the system autobuys gigs when your gig limit is reached until it reaches zero. When Autobuy reaches zero, you will need to reactivate the autobuy feature if you want to continue using it.
**IMPORTANT** Turning autobuy to zero DOES NOT cancel the account or suspend billing. If you do not want to be billed again, you will need to contact us or cancel your account on-line.
What type of ID is required for a mail-in subscription?
Any picture ID that is issued by a state or federal government is valid. This includes a driver's license, a state ID, a passport or a military ID. We are sorry, but no company IDs or privately issued IDs are valid.
What is my "gig bank"? Is it accurate?
Easynews uses a type of ledger system for gig accounting. Your "gig bank" is the total number of gigs you have purchased, received from gig earning opportunities or have received for free from us. Your gig bank will be increased every time your account is renewed unless the limit for your tier is reached.
Your "total usage" is the total amount of gigs downloaded.
Your "gigs available" is the total amount of gigs you have available to use at any given time.
We use the following equation to determine how many gigs can be used for an account at any given time:
If an account is cancelled for any reason, its gig bank information will be stored for one year.
You can sign-up within one year from the date of cancellation and use your old username and password
to restore your account with the gigs still intact.
To reset your gig bank counter, (this has no effect on your actual available gigs) please edit your account details. Resetting your account will set your current "gigs available" as your gig bank and set your "total usage" to zero. No gigs will be lost.
Our gig counter only charges for gigs that were requested and subsequently sent out by our servers. Please note that the gig counter is accurate and proven to not overstate the total amount of gigs transferred. If you are noticing a gig total that you feel is inaccurate, there are a few reasons this may be occurring.
Your account may have been compromised. When logging into the Main Members Area, you will see a domain list of domains that have accessed your account. If there are domains that you do not recognize, your account may have been compromised. We suggest running a virus scan, a spyware/adware scan and then change your password.
If the domains are all domains you use to access the account, then it may be a port issue. The default web port is port 80. If your ISP uses proxy or cache servers, this could be the root of the problem. These types of servers are notorious for not supporting resuming downloads and causing other problems with downloads resulting in more gigs being used to download than originally intended. We strongly suggest using one of our alternate port options.
How do I earn free gigs with Easynews?
You can earn free gigs 3 different ways:
The WCG Project uses idle CPU
processes to assist in the processing of complex applications. You have the ability to earn 1GB for
every 15 days of proessing time earned. Please go to the
WCG Homepage for a complete
description of the WCG Program. If you join this program, you MUST JOIN THE EASYNEWS TEAM. If you
do not join the Easynews Team, you will not be able to redeem credits for free gigs with us.
If you refer a friend to Easynews, follow the instructions at our Refer-a-Friend page to learn how to earn free gigs for the referral.
You can also earn free gigs by taking our Weekly Survey. By offering your feedback, you can earn 500MB each week.
I get an error message when I try to retrieve gigs from
WCG Gig Redemption Page. What is the problem?
If you are being told that you cannot redeem gigs because you are not an Easynews Team Member, you did not join the Easynews WCG Team when signing up for the program. You will have to join the Easynews Team. Unfortunately, the credits earned will not be redeemable as they were not earned under the Easynews Team Stats. You will start earning credits that are redeemable with our system once you join the Easynews Team.
If you are getting a login error, please double check your login. The Earn Gigs Login Page requires your WCG username and password and your Easynews username to be entered twice.
Can I earn gigs with
WCG for 2
different Easynews accounts?
Yes, you can redeem free gigs into any Easynews account you put into the Easynews username field. In order to be able to do so, your WCG account(s) must be part of the Easynews Team. You must also make sure that you type in your Easynews username twice and WCG username and password correctly, as they are all case sensitive.
Is there a limit on the free gigs you can earn or redeem using when participating in the WCG Program at a given amount of time?
No there is not. You can earn as many gigs as you can. Faster computers will process 15 days worth of work much faster. We do not limit the number of gigs earned as an Easynews Team member.
Although we do not directly limit the amount of gigs you can redeem at one time, you can only redeem whole gigs. Partial gigs will have the decimal place ignored. Please be careful. If you attempt to redeem 1.5GB, the system will interpret this as 15GB. This is not an Easynews script. This script is run by WCG and we do not have the ability to change this form functionality.
Please note that if you are at your tier's gig limit, the redemption of additional gigs will not be added and will be lost. Always be sure to check your account stats before redeeming gigs.
How do I cancel my Easynews account?
You may cancel your Easynews subscription at https://account.easynews.com/cancel.php
You will have the option to cancel your account effective immediately or at the end of the current billing cycle. If the link is not working for you, you can also contact support so we can assist you. Please specify if you would like your account cancelled immediately or at the end of billing. Please include your Easynews username and either the last 4 digits of the credit card that is used for the account or the answer to your security question (if you supplied one).
How do I edit or update my Easynews account profile?
You can update your Easynews account profile by logging into http://www.easynews.com and clicking "Account information" link in the Vintage interface or by clicking either the "Profile" or "My Account" links in the Easynews 2.0 interface.
Within the Profile, you are able to update your payment information, change your password and email or do other account management activities such as upgrade and set up your autobuys.
My account was cancelled (either by me or by Easynews). How can I recreate my account with the same user name and gigs?
You can reactivate a previously existing account by logging into your Control Panel. Once logged in you can update your payment information and reactivate the account.
If you want a new password, you can change it after the account is created by going to https://www.easynews.com/edit/.
Reactivating your account within a year of the account being cancelled will include any previously unused gigs. If you reactivate within 60 days of your previous cancellation date, you will maintain your loyalty counter."
What happens to my gigs if I switch to a lower priced plan?
In the event you decide to downgrade your subscription from either Plus or Big Gig, there will be a of gigs.
An account will only down-convert if you have more gigs than the purchase you are making, so if you have 19 gigs left as Big Gig and down-convert to Classic, you'll still have 19 gigs + 20 purchase gigs for a total of 39 gigs.
What is a Pre-Authorization?
A pre-authorization is a temporary hold of a specific amount of the available balance on a credit / debit card. The pre-authorization is NOT a charge and you are not responsible for paying for it.
What is a debit card pre-authorization hold?
When you use your debit card to conduct a credit transaction (you do not enter your PIN), the amount is placed on hold and removed from your available balance immediately. The hold is usually released approximately 72 hours after account cancelation if that cancelation takes place within the free trial period or when the transaction clears, whichever comes first. The actual length of time for the release will depend on your individual debit card.
What is a credit card pre-authorization hold?
The automated confirmation email contains a link that takes you to the final phase of the sign-up process. If you do not receive this email, you will not be charged. You may see a temporary authorization or hold by your bank. This temporary authorization is only settled if you receive the confirmation email and click on the link in the email to complete the sign-up process. If you do not do this, your temporary authorization will fall off and you will not be charged.
When signing up, be sure to check your spam/bulk/junk mail folders. Our message might have been filtered as spam. If you do not have the confirmation email in any of your folders, you will have to sign-up again. Be sure to use the same username and password that you used when attempting to sign-up the first time. Remember, you will only be charged when you click the link in the confirmation e-mail. Any other charges are temporary authorizations and will fall off when your bank clears temporary authorizations.
What is a Paypal pre-authorization hold?
The amount is placed on hold and removed from the available credit limit on the credit card linked to your PayPal account immediately. The hold is usually released approximately 72 hours after account cancelation if that cancelation takes place within the free trial period or when the transaction clears, whichever comes first, however the hold may take up to 29 days to clear. Please check with Paypal to determine how your account will be specifically effected.
How does a debit card pre-authorization differ from a credit card pre-authorization?
Because a debit card is tied to a bank account the preauthorization removes funds from the available balance immediately where as a credit card removes those funds from a credit line. Because the check card deals with cash and not credit the amount of the preauthorization will not be available to you even though it has not yet been removed from your bank account. Example: if a bank account has a $2000 balance and a $10 preauthorization has been made only $1990 will be available for access. After the preauthorization has been released the $10 will once again be available.
How much is the Pre-Authorization?
We pre-authorize all credit / debit cards for the cost of a single month of the selected plan type for all accounts that are in a free trial period.
When is the Credit / Debit Card Pre-Authorized?
All credit / debit cards are pre-authorized when you finalize the account creation.
When does the Pre-Authorization Get Released from the Credit / Debit Card?
The hold is usually released approximately 72 hours after account cancelation if that cancelation takes place within the free trial period or when the transaction clears, whichever comes first. The actual length of time for the release will depend on your individual credit / debit card.
Can the Pre-Authorization be Removed Sooner?
This again depends on your credit / debit card company. We are unable to remove pre-authorizations directly; we can only place them on. We have found that most credit/debit card companies remove the preauthorization within 72 hours of our actual charge being posted. However if your particular company does take longer and you would like to take steps to have it removed sooner, you will need to contact your lending institution.
Why won't my downloads resume?
Our servers are http 1.1 compliant. Therefore resuming downloads are supported on our end. In most cases, a proxy server or cache server is between you and us. These types of servers use http 1.0, which does not support resuming downloads. To correct this, be sure to use one of our alternate port options when downloading from the web and be sure to always use a download manager.
Your port selection settings on the web interface can be changed inside of your Preferences.
Many web browsers claim to support resuming, however this ability is usually only partially implemented. Thus, Easynews recommends using an actual separate download manager. Two download managers that we recommend are:
Why are my speeds slower than expected?
If you are experiencing slow speeds with Easynews, there may be an issue with the connection between you and us. While the route from you to Easynews (your outbound route) isn't as important to your download speeds as the connection from Easynews to you (your inbound route), an unreliable or slow connection from you to Easynews can affect your download speeds because we will not be receiving your requests for additional data as fast as required to maximize your connection.
To attempt to get better speeds, please use our Route Selector tool to ensure that you're using the best possible port selection.
If you are still having speed issues after taking the suggested advice above, please contact us using the options available at our Support Center.
Does Easynews have a secure site?
Yes we do. If you want to access Easynews' HTTP (web) server through a secure connection, you can use the address: https://members.easynews.com/ for the Vintage users or https://members.easynews.com/2.0/ for the latest version of Easynews.
What is the Global Search and what is the link to it?
The Easynews Global Search is a way for our users to search the Usenet via a web interface versus using a traditional newsreader.
The Global Search is only available to members after logging in at https://www2.easynews.com/login
Where do I find the Easynews backlog stats?
You can find the Easynews backlog stats at the following link: http://www.easynews.com/howmuch.phtml.
How do I use the Zip Manager?
The Zip Manager is a file management tool for Easynews users. It allows for the addition of multiple files to a single zip queue enabling the user to download all the queued files at once.
To add files to the zip queues, a user can check the boxes next to a file in the group indexes or global search results and click the "zip" button. This action will send the selected files to the selected zip queue.
The "Download" link and "SSL Download" link will used your Preferred Port selection. See your preferences and the Route Selector tool for more information.
The resulting file is a .zip file that will allow users to extract the contents using various zip tools. For more information on zip files, check out WinZip.
Why am I getting CRC errors when trying to open ZIPs from the ZIP Manager?
When a file is removed due to retention or Terms of Service violations, it also is removed from the ZIP queue. If you are downloading the ZIP file at the moment, this can corrupt the ZIP file.
I just added a file (or files) to a ZIP queue, but the queue is still empty, what's wrong?
If queued files do not appear, there is likely a cache issue with your ISP or PC. First, check the top of the ZIP manager page for any messages. If there are no messages regarding why the files were not added, clear your temporary internet files (called the "cache" in most browsers) and delete your cookies. We suggest using our other port options to bypass any proxy or cache servers that your ISP may be using that may contribute to this problem.
Click the "refresh" link on the zip manager page then try to add the zip again. It should now appear in the default zip queue.
I am trying to add to an empty ZIP queue, but the ZIP manager is telling me that the queue is locked.
This problem is a result of a cached page. This is either at the browser level or the ISP level. Clear your temporary internet files (or "cache" as most browsers call it) and delete your cookies. Click the "refresh" link on the zip manager page then try to add the ZIP queue again.
How do I request the addition of a newsgroup to Easynews' servers?
What is additional web retention?
Retention is the length of time that Easynews goes back to retrieve articles. Easynews has traditionally had 150 days of web retention for Classic plans, and 200 days for Plus and BigGig plans.
The new base tier levels of web retention are: 365 days for Classic plans, 525 days for Plus plans, and a huge 2193 days of web retention for BigGig plans, which is the full amount of web retention Easynews has to offer. If you are part of the Classic or Plus plans, you can add additional retention up to 2193 days for a small fee added on to your monthly plan price.
How does this additional retention effect my account?
When you add on additional retention, older posts will become available to you, so you'll have a larger pool of content to search through. While we can't guarantee that more posts will become available to you for every search, more content is searchable overall. This additional content can be accessed directly or added into your Zip Manager.
What happens if I signup for this additional retention and then cancel it?
You will see fewer posts and less Usenet content available to you than if you had the additional retention. Additionally any content that you've added to the zip manager will be removed from those saved zip files prior to downloading them.
Does this additional retention cost anything?
The base level for each tier is free and included with your account: 365 days for Classic plans, 525 days for Plus plans, and all 2193 days of web retention for BigGig plans. If you are a Classic or Plus customer you can add additional retention for a small fee. For $1.99 per billing cycle you can add 400 days and for $2.99 per billing cycle you can add in the full 2193 days of web retention.
How does the billing work for the additional retention?
If you keep the base tier that is included with your plan you pay nothing extra. If you add on either the +400 days for $1.99 or the full retention of 2193 days for $2.99 the charges are per cycle. This means each time you pay for your account you will be charged this additional amount. If you use our Auto-Renew or Buy-More options you will be charged your standard renewal price as well as the amount for additional retention. If you add on the additional retention partially through your billing cycle you will be pro-rated for the first time it's added to your account.
How do I get this extra retention?
If you have a BigGig account you already have the full limit of web retention, 2193 days. If you're a Classic account holder with 365 days or a Plus account holder with 525 days and want to add more it's easy to do. Simply log into your account control panel, click on the Add On tab, and choose the level of web retention you wish to upgrade to.
How can I access this additional web retention?
The additional web retention is available in both Global 5 as well as the Easynews 2.0 interface. Global 4 is an unsupported legacy system and does not support the additional retention.
What are the NNTP server address options?
To use a server address that will geolocate you to the nearest farm, the NNTP server address options are as follows:
The US server address options are as follows:
The EU server address options are as follows:
What newsgroups does Easynews carry?
A full list of groups on our NNTP servers can be found at http://www2.easynews.com/list-all-groups.phtml
This displays the entire list of the newsgroups we have available on our nntp servers.
Do headers count as part of my usage limit?
Headers do not count toward your usage.
How many connections to the servers are permitted?
Easynews allows up to 60 concurrent connections for all memberships. There are no restrictions on the number of locations from which you connect, but you may not connect from multiple IP addresses at the same time. While you can access Easynews from multiple computers accounts are intended to be single member accounts.
Some newsreaders may attempt to open additional connections to the news server as their task load increases while others allow you to specify the maximum number of connections in its settings. If you can set the number of maximum connections in your client we suggest that you do so.
I am getting a winsock error 10061, how do I fix this?
This error is usually attributed to your outbound connection being limited by either your ISP or an internal firewall/security setting. Double check your settings to ensure that you are able to connect to us directly using telnet. To test via telnet:
You should be greeted by a welcome banner asking you to authenticate. This means that you can connect to our news servers directly and you should be able to double check your newsreader setup. If you cannot connect, a firewall or your ISP is blocking access on this port. If it is a firewall, update your firewall settings to allow traffic over the selected port. You can also retest this with all of our port options until you find a port that you are able to use. Upon a successful telnet, use that address and port option in your newsreader settings.
Why am I receiving a "503 error: 61169FY" or "503 too many login attempts" error when logging into the NNTP server?
This error is reported when there are several failed log in attempts with an incorrect user name and password combination via the NNTP server. If this occurs, your account and IP address will be blocked. Please do not try to access your account during this lockout period or more time will be assessed to the lockout. During this time you will still have access to our HTTP (web) server. You can contact support to double check your login information and have this lockout removed.
What are some basic suggestions for people who are posting to groups on Usenet?
Here are some general suggestions to becoming a good poster:
Most newsgroups will have a bunch of people who are very helpful and willing to answer your questions. When you're ready to post a file, test post to a group like easynews.test or alt.binaries.test. By posting to a test group, you won't clutter up the regular group. Start with something small until you get the hang of it. After you've practiced posting go ahead and post to the actual group. The same rules apply to posting text messages. Post to a test group such as easynews.test or alt.test first and make sure your message appears okay. Then go ahead and post to your actual target group.
Why can't I post through Easynews?
Posting is disabled by default on all Easynews accounts. This is the same for newly created and accounts that have been reopened. To see if your account is eligible to have posting enabled and to have it turned on, contact support and include your username and either the last 4 digits of the card used on the account or the answer to your security question (if you supplied one) for account verification.
Why do I need an e-mail server to post?
Many programs (such as Agent) will not allow you to post until an e-mail server has been configured. This is because many newsreaders double as e-mail clients. If you do not plan to use your client for e-mail, simply enter an invalid server, such as "noserver.invalid.com".
How do I get my posting limit increased?
To ask to have your posting limit increased, contact support with your username and either the last 4 digits of the credit card used on the account or the answer to your security question (if you supplied one) for account verification. We will review the account and decide if a posting increase is possible.
What are top-posting and bottom-posting?
Top-posting and bottom-posting are terms applied to where a reponse to a text-message appears. Top-posting means that the reply appears above the message that is being responded to. This allows the new content to be seen at the top of a message. Bottom-posting means the response is beneath the original message. This allows a message to be read top-to-bottom. Bottom-posting is the accept standard when posting responses to messages via Usenet.
What is the largest size a post to Easynews can be?
Easynews has a very large file size that can be accepted. However, for maximum propagation (sending of your post to the rest of Usenet), you shouldn't post any single segment above 500KB, as many servers have post size limits much lower than 500KB.
Various posting programs can count file size in various ways. For reference:
Why is my post not showing up?
Your message should appear within 5 minutes of posting. However, depending upon the route it takes, it could take several hours before becoming visible to you in the Newsgroup globally. Your message leaves your computer and is passed from server to server as it propagates through Usenet and is available via other Usenet providers.
There could also be a delay if the group is moderated. In cases where groups are moderated, a moderator must approve the post before it appears. The time it takes for a post to be reviewed by a moderator varies from group to group. If a moderator rejects a post, it will not appear in the group and will not be propagated.
How do I cancel a post?
Easynews, like most News Service Providers, does not honor cancels. This is due to the fact that cancel requests are easy to forge and therefore could be used for malevolent purposes. Easynews does, however, propagate the cancel requests to other servers.
I am trying to post and am getting the "441 Posting Failed ("From" Header not in Internet Syntax.)" error.
This error means that you are not using a properly-formatted e-mail address when you are posting. You do not have to use your real e-mail address. In fact, using your real e-mail address is discouraged because using your real e-mail address in a post makes it easy for it to be added to a spam list. You can confound your real address if you'd like people to contact you. For example, "email@example.com" could become "myFAKEusernam@easyNOSPAMnews.com".
What is Global Search 2.0?
Global Search 2.0 is the new default search engine for the latest Easynews interface and new users. Older users can opt in to this search method in their preferences.
What are the benefits of Global Search 2.0?
The benefits of Global Search 2.0 include:
What search methods are supported by Global Search 2.0?
The supported search methods for Global Search 2.0 include:
What search methods are not supported by Global Search 2.0?
The non-supported search methods for Global Search 2.0 include:
Are there any additional notes I should be aware of while using Global Search 2.0?
Additional usage notes include:
Can I revert to the Vintage Global Search?
If you wish to revert to the Vintage Global Search platform you can do so by going into preferences, under the Search tab, and changing your "Preferred Search Platform" preference.
How do I contact Easynews Abuse?
Easynews Abuse handles all correspondences and inquiries via email. You can contact Easynews Abuse via email at firstname.lastname@example.org.
What is the Digital Millennium Copyright Act (DMCA)?
The Digital Millenium Copyright Act (DMCA) is a document passed in 1998 covering copyright and intellectual property rights in the digital age. The DMCA itself can be read at http://www.copyright.gov/legislation/dmca.pdf
You can find more information at:
What is Easynews' Copyright Policy?
For information regarding the Easynews copyright policy, please click on the following link:
What is Easynews' policy on child porn?
For information regarding the Easynews policy regarding child porn, please click on the following link: http://www.easynews.com/childpolicy.html.
What is Easynews' policy on SPAM?
Easynews's formal Spam policy can be read at https://www.easynews.com/agreement.html#spam.
If you are reporting a Usenet or Easynews violation (flooding/spamming, Child Pornography, copyright/DMCA, etc.), please e-mail the complaint to the appropriate address:
Please include the message header or sample of the message headers for the post(s) in question.
How do I start my own newsgroup?
For information on how to start your own newsgroup, please click the following link: http://www.faqs.org/faqs/usenet/creating-newsgroups/part1/
How do I check the general internet traffic?
To check the general internet traffic, please click the following link: http://www.internettrafficreport.com/main.htm.
What are .RAR files and how do I use them?
In short, a RAR file is a container file that contains one or more files in it in compressed form. RAR files can be used to split a large file into many smaller, easier-to-download files, or to put a set of many small files into a single, larger, easy-to-download file.
For a full definition of .RAR files, please visit the following link: http://www.rarlab.com/rar_file.htm
To handle .RAR files, you will need a program such as:
What are .PAR2 files and how do I use them?
For a technical definition of what PAR2 files are, please visit http://en.wikipedia.org/wiki/Parchive
To handle PAR2 files, download QuickPAR at http://www.quickpar.org.uk/
See the official PARchive home page at http://parchive.sourceforge.net/
PAR2 files are parity data that can be used to recover missing or damaged files in a set, such as a set of RAR files or images. PAR2 files use blocks instead of files. You simply need enough blocks to recover and replace all of the missing or damaged blocks. This allows you to recover incomplete files or build entirely missing files. Block sizes vary from set to set, but can be anywhere from a few KB for small sets to several MB for larger file sets (videos, for example).
The file name pattern for .PAR2 files is: FileSetName.vol###+###.par2
The first ### is the number of the first block in the PAR2 set. The second ### is the number of blocks in that file. The first number is only significant in the case that you wan to find a full set of PAR2 files. For example, let's say you have the following files:
The first file starts at block 0 and contains 1 block. The second file starts at block 1 and contains 2 blocks. The third starts with block 3 and contains 4 blocks. The fourth file starts with block 15 and contains 8 blocks. In total, you have 15 (1+2+4+8) blocks of recovery data. You can also conclude from the pattern in the filenames that a PAR2 file is missing, possibly named Filename.vol07+08.par2. Because the number of recover blocks are in the file name, you can actually download the file set, see how many blocks are needed, and then download at least that many recover blocks worth of PAR2 files.
How do I use .001, .002, .003, etc. files?
Files with this extension may be on of two types:
Files with no preceeding extension (filename.001, filename.002, etc) are Rar files. These files can
be extracted using WinRAR.
Files with a preceeding extension (filename.jpg.001, filename.jpg.002, etc) are split files. They can be recombined using a program such as MasterSplitter or HJSplit.
How does it work?
Your Refer-A-Friend referrer URL contains a key that uniquely identifies you.
When someone else opens that URL in their browser, the key is automatically stored in their browser as a cookie. If they later create an account, the last step in the account creation process will be to tie the new account to you as a referral.
For more information and details, please visit the Refer A Friend page!
What is my Refer-A-Friend URL?
Go to the Refer A Friend page to find out!
Can I see a list of my referrals?
Sure! Just go here.
What is a 'Qualified' referral? How do my referrals become 'Qualified'?
Your referral will achieve qualified status 45 days after his or her first payment, and if he or she remains active during that time.
You can check on your referrals by going here.
Why am I not getting credit for my referrals?
Credits are awarded to your Refer-A-Friend account after your referrals achieve qualified status. To prevent abuse, all referral accounts must be new accounts.
What is a click?
Your 'Click' count is the number of unique people that have clicked on your referrer URL. More specifically, it is the number of times your ref_key was set in someone's browser.
What kinds of rewards can I get?
You can redeem your credits for free months of service or more gigs! Please see the rewards page for more details!
Something is wrong or broken! Help?
Please talk to a member of our helpful and friendly support staff, we are available 24 hours! Go to our support page for more information.
How will this affect me?
The new header retention will allow you to use a newsreader to see content listings that match our full binary retention. Now traditional users of our service can also benefit from our 2607 days of retention.
Most newsreaders will handle this transition silently, but we have information about several popular clients listed below.
I'm using a 3rd party product to access your services such as Newsleecher or Newsbin. How do I get the new headers and do I even need to?
The newsreaders that DO use headers will need to download them again from scratch. When you do, please try and have XFeatures or header compression enabled so that you can take advantage of the native header compression.
I can't download anything now. What happened and how do I fix it?
Depending on the newsreader, the problem could be anything from a corrupted profile to not having deleted and re-subscribed to your group. Please contact Support and we will troubleshoot on a case-by-case basis.
How do I get my newsclient updated with new headers?
Newsleecher: No problems detected when switching. However, this may not be uniform across all versions.
* Right-click and select Wipe Group Cache. You can then download the headers again.
1) Select all subscribed groups from the Groups list using ctrl-a
2) Right-click and select "Post Storage" then "Use Download Age"
3) Go under Options/Setup and set Download Age to 10
4) Update headers normally
This update method will work with versions 6.3 and up and preserve any headers you've previously downloaded. If you are using an earlier version, please use the following method or contact the Newsbin Support Team:
[16:07:55] ERROR - Server:EasynewsServer Reports bogus MaxGroup > MinSpool Groups numbers :878:338016 - alt.binaries.pictures.rail Must unsubscribe/resubscribe to group
* Right-click on the subscribed group and choose Post Storage > Delete Stored Posts. Then you can download the headers again.
Xnews: old headers w/o already downloaded bodies fail to load.
* Click Group > Refresh Headers Special
* Select the entire range
* Select "Retreive and Include read articles"
* Click Okay
News Rover: old headers w/o stored bodies fail to load.
Right-click on newsgroup and choose "Redownload list of available messages."
Thunderbird and Outlook Express/Windows Mail have to have the group physically removed/unsubscribed and re-added.
Unison: Right click on the newsgroup then click "reset newsgroup"